Ropsley Ltd - Privacy Policy

 

 

Privacy Policy

Last updated: 24/09/2025

 

1. Introduction

This privacy policy outlines how Ropsley Group Ltd (“we”, “our”, “us”) and its subsidiaries collect, use, store, and protect personal data. It applies to all interactions with any company within the Ropsley Group, including:

– ACTTnow Ltd

– Green’s Power Ltd

– HEGS PHE Ltd

– Ropsley Ltd

– Piper Services Ltd

– PJD Mechanical Engineering Ltd

We are committed to protecting the privacy and security of your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

2. Who We Are

Ropsley Group Ltd (Company number: 10456746), registered at The Sidings, Main Road, Colwich, Staffordshire, England, ST17 0XD, is the parent company and primary data controller for the brands listed above. In some cases, individual group companies may act as joint controllers depending on the nature of the interaction. If you have any questions about this policy or how we handle your data, please contact us: Email: Dataprotection@Ropsley.com Post: Ropsley Group Ltd, The Sidings, Main Road, Colwich, Staffordshire, England, ST17 0XD.

 

3. What Data We Collect

We may collect and process the following types of personal data:

– Name, job title, and company information

– Business contact details (e.g. phone number, email address)

– Details submitted through web forms or during enquiries

– Communications and correspondence

– Contractual or billing information

– CVs, employment history and references (for recruitment purposes)

– Website usage data, IP address, and cookies (see section 9)

 

4. How We Use Your Data

We process personal data for the following purposes:

– To respond to enquiries and provide services

– To fulfil contractual obligations

– To manage customer and supplier relationships

– To process payments and manage accounts

– To communicate relevant business updates or marketing (where appropriate)

– To recruit and manage staff

– To maintain the safety and security of our IT systems

Legal bases for processing include the performance of a contract, compliance with legal obligations, our legitimate interests in running the business, or your explicit consent where required.

 

5. Sharing Your Data

Your personal data may be shared within the Ropsley Group where necessary to respond to an enquiry, provide services, or support operations. We may also share data with trusted third-party service providers (e.g. IT providers, payment processors, or recruitment platforms) under strict confidentiality and data protection agreements.

We do not sell or rent your personal data to third parties.

 

6. International Transfers

We do not routinely transfer personal data outside the UK. If data must be transferred internationally, we will ensure appropriate safeguards are in place in line with UK data protection law.

 

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or contractual obligations.

For example:

– Enquiry data may be retained for up to 12 months

– Client or supplier records are retained for the duration of the relationship plus a statutory period – Recruitment data may be kept for 6 months unless you consent to a longer retention

 

8. Your Rights

You have the following rights regarding your personal data:

– To access the data we hold about you

– To request correction of inaccurate or incomplete data

– To request deletion of your data (where applicable)

– To object to or restrict our processing of your data

– To request a copy of your data in a portable format

– To lodge a complaint with the Information Commissioner’s Office (ICO) via https://ico.org.uk/ or by phone using 0303 123 1113. If you wish to exercise any of these rights, please contact dataprotection@ropsley.com.

 

9. Cookies and Website Usage

Our websites may collect information via cookies and analytics tools to improve performance and user experience. This includes IP address, browser type, pages visited, and other technical data.

For more information, please see our [Cookies Policy] or refer to the cookie settings on each group brand’s website.

 

10. Policy Updates

We may update this privacy policy from time to time. The most current version will always be available on the Ropsley Group website at https://ropsley.org/. We recommend reviewing this page periodically for any changes.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.